When will my order ship?
In stock items are shipped within 1 - 3 business days. Build your own
products are ready to ship on average within 3 - 5 business days, with
the exception of very large orders. After your product has been shipped
you will receive a shipment confirmation when your order has shipped and
tracking information within 24-48 hours of shipment.
When will my backorder arrive?
As soon as we received any out of stock items we will be able to ship
the item to you. In the meantime we will keep you update to the status
of it.
How do I return a product?
No product can be return without an RGA number (return goods
authorization number) within 30 days of purchase. If you need to
return a product please contact our customer service department at
877-233-7104.
RGA # (number here)
Hose in a Hurry
155 Verdin Road
Greenville, SC 29607
Please note: returns sent without a valid RGA number will be returned to sender and no credit will be issued.
I received the wrong product?
If you feel this is the case please contact our customer service department at 877-233-7104.
What is your return policy?
All build your own products are non-returnable unless it is our
mistake. With all custom build your own products, we custom build them
to your specification. All other products come with a 30 days return
policy if they are in new condition. Returns will be exchanged for other
merchandise or for store credit only. No refunds will be issued. A
store credit will be issued in the form of an electronic gift
certificate. This credit will be applied to future orders
automatically. You can check your gift certificate balance at any time
by viewing your account.
